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HADASSA is a world-famous and registered trademark.

Registration numbers: UK-00911359981 ; EU-011359981

The trademark operator is Hadassa Group LTD

 

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Order's CANCELLATION or REFUSAL

 

   All our products are made to order, including standard size items. With this in mind, refer carefully to our cancellation policy below:

 

  • Unpaid orders are automatically canceled after 5 days.

  • You are able to earn a full refund, except for bank or payment system fees, if you cancel the order within 24 hours after payment.

  • You are able to return 80% of the order value + delivery costs, except for bank or payment system fees, in case of order cancellation within 24-72 hours after payment.

  • You are able to return 50% of the order value + delivery costs, except for bank or payment system fees, in case of order cancellation within 72-120 hours after payment.

  • If you cancel the order more than 120 hours after payment, you are able to earn back the cost of delivery.

  • Once your order is shipped, it cannot be canceled.

 

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RETURN POLICY: TERMS AND CONDITIONS

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   We hope you enjoyed what you ordered! But in case you are not satisfied, please read carefully the information below:

Goods of proper quality purchased on hadassa.ua may be returned within 14 calendar days of receipt.

   Refundable are only new goods from the Accessories section, which have no traces of use and have not been in operation, in condition that:

  • their appearance and consumer characteristics are preserved

  • there are no traces of use and dirt

  • seals, labels, tags, protective films are preserved

  • factory markings is saved

  • integrity, good condition, preservation of all parts of original (factory) packing were respected.

 

The following are NOT subject to return or exchange:

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   Goods of proper quality which were made to your individual order and to your personal measurements (sizes), as this product is not a unit of consumer goods and cannot be used by anyone else.

 

Responsible for complaints - Hadassa Group LTD, BG

Country of goods origin: UKR

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In order to return the goods you need:

Fill in the Goods Return Application (you can get the application form by sending us an email - support@hadassa.co.uk)

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